KLMU MIDTERM EXAMINATION ( Contemporary Business )

Semester : September 2011
Program : Degree
Subject : BAAF 201
Time : 1.00pm-3.00pm ( 2 hours )


Section B  ( 20 marks )

1. By definition, what does business and profit mean ?

2. What are customer rights ?

3. Explain in brief the managerial functions ?

4. What is meant by training and development program ?

5. What is the difference between routing and scheduling ?



Section C  ( 10 marks )
*choose 1 question only.


1. There are four areas of social responsibility that are the concerns of a company. They are responsibilities toward the environment, customers, employees and investors.
   a) As employers, what are their responsibilities towards employees ?


2. Many products are manufactured in factories, but others are produced in stores, at home, or where the product ultimately will be used. Companies must decide where to locate their operations facilities.
   a) What are the types of facility layouts that can be designed by a company ?




CONFIDENTIAL . . .